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ERIK ARUSTAMYAN

CUSTOMER EXPERIENCE & OPERATIONS SPECIALIST

Quick Info

City

Yerevan

Experience

3 years

Work Type

On-site

Expected Salary

400 000 AMD

Languages

RussianNative
EnglishFluent
ArmenianFluent

Preferences

City
Yerevan

About me

Customer-focused operations professional with nearly 3 years of experience in administration, customer service, staff training, sales support, and day-to-day operations. Experienced in handling high volumes of customer communication, leading shift teams, improving sales through promotions, and maintaining effective business correspondence. Strong communication, organizational, and negotiation skills, with fluent English and native Russian.

Professional Skills

Team LeadershipStaff CoordinationCustomer ServiceConflict ResolutionProblem SolvingNegotiationTelephone CommunicationEvent PlanningPromotion PlanningWorking with High Volumes of Information

Tools & Software

POS SystemsCash HandlingCRMDatabase OperationsBasic PC TroubleshootingMaintenanceBusiness CorrespondenceDocumentationInventory ManagementSupplier Management

Work Experience

Senior Administrator

COLIZEUM Computer Club

2021-02-2023-12

Education

Vocational Education Food College No. 33

Secondary Specialized Education (College)

-

Interests

readingtravelingcooking