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Region
Yerevan
Salary
Contract
Job Type
Full-time
Level
1-3 years
Job Description
Digital Brains is looking for an IT Support Specialist to join the team and help provide high-quality technical assistance to partner-company employees and end users. In this role, you will work under the supervision of a Service Delivery Manager or Team Lead, handling tickets, supporting day-to-day IT operations for international clients, and contributing to smooth service delivery. This is a strong opportunity for a detail-oriented professional who wants to grow in IT service management while working with modern collaboration and support tools in a remote environment.
Requirements
- 1-3 years of experience in IT support or helpdesk
- Familiarity with Google Workspace, Microsoft Azure, Office 365, and Windows/macOS administration
- Basic knowledge of network and system administration, including IP configuration
- Fluent English communication skills, both written and spoken
- Experience with Atlassian Jira, Confluence, or other ticketing systems is an advantage
- Strong problem-solving and communication skills
- Proactive, organized, and able to work independently or in a team
Benefits
- Competitive salary based on experience and qualifications
- Opportunity to work with international clients and systems
- Professional growth with training and certification support
- Friendly and collaborative work environment
Required Skills
IT supporthelpdeskGoogle WorkspaceMicrosoft AzureOffice 365WindowsmacOSJira Service ManagementConfluenceticketing systems
Languages
English - FluentArmenian - Native
Education
Professional Development
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